I work cross-functionally with designers, product owners and engineers on strategic product content decisions to ensure the best experience for our users
- Write a clear, consistent and concise product language (onboarding, titles, buttons, descriptions, alerts, error messages, release notes, emails)
- Show how content recommendations fit into the product's goals
- Find smart ways to use data and research to evaluate and improve content design
- Create and help maintain writing guidelines compatible with the brand and voice of the company and product
